Breaking the Status Quo: Understanding Willingness to Change

When we talk about influencing a customer’s willingness to pay, there’s a step we often overlook—one that’s even more critical: willingness to change. In today’s sales environment, the status quo is often your toughest competitor. Studies suggest that up to 60% of sales opportunities end in no decision. These deals don’t fail because your product isn’t good enough or the …

Quality vs. Quantity in Sales Pipelines:

Why Quality Always Wins In sales, the health of your pipeline often determines the health of your business. But when it comes to building that pipeline, there’s a common debate: should you focus on quantity or quality? While having more opportunities might feel like a great idea, it’s the quality of those opportunities that truly makes the difference between mediocrity …

What if I told you that the biggest barrier to closing a deal isn’t your product, but how you communicate its value? 🤔

In my 30+ years in sales training and consultancy, I’ve seen countless professionals struggle with the “value challenge.” To meet the Value Challenge you need to “Understand, communicate and deliver outstanding customer value, and get paid for it!” Many sellers know their product inside and out, but when it comes to articulating its worth, they falter. This often leads to …

Mastering the Art of Persuasion: Cialdini’s 6 Principles of Influence for Sales Professionals

In sales, success hinges on the ability to persuade and influence potential customers. Understanding the psychology behind decision-making can help you become significantly more effective. Dr. Robert Cialdini, in his book “Influence:The Psychology of Persuasion” identified six key principles of influence that can be harnessed to supercharge your sales efforts. Let’s look at how you can utilise them to drive …